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METHOD:PUBLISH
UID:6c23e775-1903-4a06-a4a5-a82b0e1ff425
X-WR-CALDESC:Satisfying every customer\, both internal and external\, shoul
 d be the goal of every employee in every company or organization. Unfortun
 ately\, customers can be very difficult to please. The facilitator of this
  workshop spend years training the employees of Neiman Marcus in assessing
  the needs of the customer\, finding ways to satisfy them and in those rar
 e cases when they could not meet their needs\, making them feel that they 
 had a great experience anyway and plan to return to another day.\n\nFacili
 tator: Mary Lee Doughton\, BS\n\nThree or more registrations received from
  the same company at the same time will receive a 15% discount.
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TZNAME:EST
DTSTART:20141102T020000
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
RDATE:20151101T020000
RDATE:20161106T020000
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DTSTART:20150308T020000
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RDATE:20160313T020000
RDATE:20170312T020000
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BEGIN:VEVENT
UID:2f031d52-5f79-4ef5-884f-76fe09d6dd58
DTSTAMP:20260828T095220Z
DESCRIPTION:Satisfying every customer\, both internal and external\, should
  be the goal of every employee in every company or organization. Unfortuna
 tely\, customers can be very difficult to please. The facilitator of this 
 workshop spend years training the employees of Neiman Marcus in assessing 
 the needs of the customer\, finding ways to satisfy them and in those rare
  cases when they could not meet their needs\, making them feel that they h
 ad a great experience anyway and plan to return to another day.\n\nFacilit
 ator: Mary Lee Doughton\, BS\n\nThree or more registrations received from 
 the same company at the same time will receive a 15% discount.
DTSTART;TZID=America/New_York:20150917T080000
DTEND;TZID=America/New_York:20150917T120000
LOCATION:Community Room at the Pastoral Institute
SUMMARY:Personal Service in an Impersonal World
END:VEVENT
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