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X-WR-CALDESC:Being in a prolonged and heightened state of stress can lead t
 o irritation and frustration.  What would you do if employees or customers
  act upon those frustrations verbally or physically?  De-escalation traini
 ng can help teach techniques for addressing potentially dangerous behavior
 .  Earl Nichols\, Sr. Pastoral Counselor at the Pastoral Institute can tea
 ch you how to handle situations where saying the “right” thing matters.  E
 ach session will consist of 60 minutes of instruction followed by Q&A to i
 nclude examples.  Space is limited\, $35.00 per participant.\n\nWhat are p
 articipants saying about this training?\n“Very useful\,” “Enlightening\,” 
 “Brought a lot to light\,” “Very helpful\,” “Informative\,” “Excellent.”
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DTSTART:20191103T020000
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RDATE:20201101T020000
RDATE:20211107T020000
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DTSTART:20200308T020000
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UID:63f5c04c-05bc-4554-b8d6-bbf5fd514697
DTSTAMP:20260825T094357Z
DESCRIPTION:Being in a prolonged and heightened state of stress can lead to
  irritation and frustration.  What would you do if employees or customers 
 act upon those frustrations verbally or physically?  De-escalation trainin
 g can help teach techniques for addressing potentially dangerous behavior.
   Earl Nichols\, Sr. Pastoral Counselor at the Pastoral Institute can teac
 h you how to handle situations where saying the “right” thing matters.  Ea
 ch session will consist of 60 minutes of instruction followed by Q&A to in
 clude examples.  Space is limited\, $35.00 per participant.\n\nWhat are pa
 rticipants saying about this training?\n“Very useful\,” “Enlightening\,” “
 Brought a lot to light\,” “Very helpful\,” “Informative\,” “Excellent.”
DTSTART;TZID=America/New_York:20200728T130000
DTEND;TZID=America/New_York:20200728T143000
LOCATION:Virtual
SUMMARY:De-Escalation Training
END:VEVENT
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