FAQs for Employees

There is no cost to you because your company pays for a specified number of counseling sessions for you and your family.

In the Columbus, GA area, call 706-649-6500. When you call, mention the name of your employer and that you are using your EAP benefit.

Call 1-800-649-6446. We will provide you with the names of counselors in your area who meet our standards of care through our Affiliate Provider Network. Then, simply call the counselor's office to make an appointment. Be sure to tell the person you speak with the name of your employer and that you are using your EAP benefit. Then, call us back with the date of your appointment and your counselor's name.

Most companies provide up to six counseling sessions for the employee and another six for use by your spouse and/or dependent children. But, the number of sessions varies by company so talk to your Human Resources office for details.

You most likely have mental health coverage through your medical insurance. After your EAP sessions end, you access that coverage. In the Columbus area, if your church participates in the Pastoral Institute's Covenant Congregation Program, you may be able to use that as well.

No! Neither your name nor Social Security number is given to your company.

Our mental health professionals are bound by Codes of Ethics through their licensing boards and state law. This prevents them from breaching the confidentiality of their clients.

Most companies cover your spouse plus unmarried, dependent children, stepchildren, and foster children under the age of 26 living in a parent-child relationship with the employee, including unmarried full-time students under the age of 26.

The same way as employees! Call 706-649-6500 or 1-800-649-6446 if you are outside the Columbus, GA area.

Your child can use one of our affiliate counselors in that area. Please contact us at 1-800-649-6446 to locate a counselor.